NWIMS Communications Ltd holds partnerships with the UK’s leading mobile networks. This allows us to provide the most competitive tariff packages available to our customers. Our independence and impartiality means we can recommend the most appropriate network for your home or business needs.
We hold significant leverage with each of the major networks and can create a bespoke tariff package tailored to your business’s requirements. NWIMS can also negotiate a fund from your chosen network, which is used to replace or upgrade hardware or to offset your monthly costs.
Vodafone Partner
To achieve this status, NWIMS has demonstrated an in-depth knowledge of Vodafone mobile solutions with additional expertise in fixed solutions, and is driving a high level of customer service excellence across its business.
The Partnership places increased focus on the expertise of partners to provide their customers with the best possible understanding, deployment and ongoing support of Vodafone’s business communications services and technologies. The move to highlight Vodafone’s wider capabilities is driven by customer demand, as businesses look to Vodafone and the channel for trusted expertise in digitally transforming their operations.
A Unique Relationship
Vodafone have a wide range of shared business plans available to help their corporate and public services customers stay connected. With a variety of worry-free roaming options, data-sharing solutions and support from their specialist advisers, your employees will have everything they need to excel.
Our unique relationship with Vodafone means that, whether you need a small business, medium-sized or enterprise solution, we will deliver the perfect service in the most cost-effective manner.
O2 Dealer
In order to achieve Dealer status, NWIMS has consistently achieved high levels of quality O2 connections. It demonstrates the ability to offer businesses an excellent level of service and ongoing support. It also reflects NWIMS’s ability to confidently and efficiently deal with O2 customers of all sizes, providing them with bespoke O2 solutions and meeting their tariff and data needs.
The Dealer status gives our customers access to the latest products and the best tariffs available on the O2 network, working independently to get the best deal for our customers but at the same time receiving the full backing of the network.
Our consistent performance in all areas gives us unique access to O2’s premier level solutions for customers.
Managing Network Relationships
We understand that your time and resources are precious. Our close network relationships allow us to act as a conduit between your business and the network. This removes the day-to-day pressures of managing your account and enables us to carry out any necessary changes that may be required.
NWIMS is an established and respected mobile provider. In the unlikely event that you encounter an issue, we can escalate this very quickly to senior figures within the mobile network to ensure rapid resolution.
Seamless Network Porting
Should your business decide to port to a new network at contract renewal, you can be rest assured that NWIMS will manage the entire process and provide a seamless transition. As soon as we receive your PAC codes, we will instigate a process that ensures minimal business disruption.
We set a mutually agreed porting date, organise any new hardware and ensure that all key stakeholders, as well as staff, are fully informed of the process.
On the day of porting, we can provide on-site assistance, and will be available to facilitate the process. Our in-house technical team can also respond to any technical issues that you may encounter with new hardware.